Privacy Policy

Welcome to AL-RAYYAN FURNITURE. We value your trust and are committed to protecting your personal data and privacy. This Privacy Policy describes how we collect, use, process, and share your information when you visit our showroom or use our website and services in the Kingdom of Saudi Arabia.

1. Information We Collect

We collect information that is necessary to provide you with our high-quality furniture products and services. This includes:

Personal Identification Information: Name, email address, phone number, shipping/delivery address, and billing address.

Transaction Information: Details about products you purchase, order history, and payment details (processed securely via our payment gateways).

Technical Data: IP address, browser type, device information, and how you interact with our website (collected via cookies).

2. How We Use Your Information

AL-RAYYAN FURNITURE uses your data for the following purposes:

Order Fulfillment: To process your orders, arrange delivery of your furniture, and handle installations or returns.

Customer Support: To respond to your inquiries, provide assistance, and manage warranty claims.

Marketing and Promotions: With your consent, to send you updates about new arrivals, special offers, and seasonal sales.

Website Improvement: To analyze website traffic and improve our online shopping experience.

3. Data Protection and Security

In compliance with the Saudi Personal Data Protection Law (PDPL), we implement strict technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your payment details are encrypted using secure socket layer technology (SSL).

We restrict access to your personal data only to employees and trusted partners who need it to fulfill your orders (e.g., delivery teams).

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We only share your information with trusted third-party service providers to the extent necessary to run our business, such as:

Delivery and Logistics Partners: To transport and install your furniture at your address.

Payment Processors: To securely process your financial transactions.

Legal Authorities: If required by the laws of the Kingdom of Saudi Arabia or to protect our rights.

5. Your Rights Under Saudi Law

Under the KSA Personal Data Protection Law, you have specific rights regarding your personal data, including:

Right to Know/Access: You can request information about how we process your data and ask for a copy of the data we hold.

Right to Correction: You have the right to request that we update or correct inaccurate or incomplete data.

Right to Destruction: You can request the deletion of your personal data when it is no longer needed for the purposes it was collected.

Right to Withdraw Consent: You can withdraw your consent for marketing communications at any time.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze our traffic. You can choose to disable cookies through your browser settings, though some features of our website may not function properly as a result.

7. Changes to This Privacy Policy

AL-RAYYAN FURNITURE reserves the right to update this Privacy Policy at any time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your personal data, please contact us at:

Company Name: AL-RAYYAN FURNITURE

Location: 7Q26+R49, 15, Al Rasras, Khamis Mushait 62441, Saudi Arabia

Email: alrayyanfurniture2.com

Phone: 053 555 4962

Website: https://alrayyanfurniture2.com/