Terms & Conditions – AL Rayaan Furniture

Terms and Conditions

Welcome to AL-RAYYAN FURNITURE. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of any products from our online or physical stores in the Kingdom of Saudi Arabia.

By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Eligibility and Account Security

By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian.

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password, and you agree to accept responsibility for all activities that occur under your account.

2. Product Information and Pricing

Accuracy: We make every effort to display the colors, dimensions, and details of our furniture as accurately as possible. However, actual colors may vary slightly depending on your monitor display settings.

Pricing: All prices are listed in Saudi Riyals (SAR). Prices are subject to change without notice.

Value Added Tax (VAT): Prices are [ select one: inclusive of / exclusive of ] VAT as mandated by the Zakat, Tax and Customs Authority (ZATCA) of Saudi Arabia, unless stated otherwise.

3. Orders and Payment

Order Acceptance: Receipt of an electronic order confirmation does not signify our acceptance of your order. AL-RAYYAN FURNITURE reserves the right to accept, decline, or limit your order for any reason (e.g., stock unavailability or pricing errors).

Payment Methods: We accept secure payments via [ list methods, e.g., Mada, Visa, MasterCard, Apple Pay, or Cash on Delivery ]. Orders will only be processed once payment confirmation is received.

4. Delivery and Installation

Delivery Area: We deliver to specified regions within the Kingdom of Saudi Arabia.

Timeline: Delivery schedules provided at checkout are estimates. While we strive to meet these timelines, delays may occur due to logistics or manufacturing constraints.

Access and Fitting: It is the customer’s responsibility to ensure that the ordered furniture can fit through doorways, hallways, and stairwells. Our delivery team is not responsible for moving existing furniture or removing architectural obstacles.

Installation: [ Optional: We offer free installation for specified furniture items. Please ensure an adult is present at the delivery site to inspect the goods and sign the delivery note. ]

5. Cancellation, Returns, and Refunds

Our return and exchange policy is governed by the consumer protection regulations of Saudi Arabia:

Cancellation: You may cancel your order before it is dispatched for a full refund. Custom-made or modified furniture orders cannot be canceled once production has begun.

Returns: Eligible items can be returned or exchanged within [ e.g., 7 days ] of delivery, provided they are unused, in their original packaging, and accompanied by the original invoice.

Exclusions: Custom-ordered furniture, mattresses, and altered items are non-returnable unless a manufacturing defect is present.

Refunds: Approved refunds will be processed back to the original payment method, which may take several business days depending on your bank.

6. Intellectual Property

All content on this website—including logos, text, graphics, images, furniture designs, and software—is the exclusive property of AL-RAYYAN FURNITURE and is protected by Saudi Arabian and international intellectual property laws. You may not copy, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by Saudi law, AL-RAYYAN FURNITURE shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website, including but not limited to damages for loss of profits, data, or product misuse.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by, construed, and enforced in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Saudi Arabia.

9. Changes to Terms and Conditions

We reserve the right to update, modify, or replace any part of these Terms at our discretion. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services following any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please contact us:

Company Name: AL-RAYYAN FURNITURE

Location: 7Q26+R49, 15, Al Rasras, Khamis Mushait 62441, Saudi Arabia

Email: alrayyanfurniture2.com

Phone: 053 555 4962

Website: https://alrayyanfurniture2.com/